Conversational AI, or chatbots, have the potential to revolutionize the healthcare industry. With their ability to engage in natural language conversations, they can assist with a range of tasks, from scheduling appointments to providing personalized health advice. In particular, chatbots can help to alleviate the burden on healthcare professionals, by handling routine administrative tasks and providing patients with timely information. Moreover, they can improve patient outcomes by providing 24/7 support, helping patients to manage chronic conditions, and even identifying potential health risks. Although there are still some challenges to overcome, such as ensuring data privacy and accuracy, the potential benefits of conversational AI in healthcare are immense. As technology continues to advance, it's likely that chatbots will become an increasingly common feature of healthcare delivery, helping to improve access, efficiency, and patient outcomes.